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bruce_cold
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Joined: 29 Nov 2005 Posts: 103 Thu 26 Mar 2009 Location: washington
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Problem with some 2009 patents download |
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Hi Bruno,
Why some of the US2009xxxxxx and WO2009xxxxxx can be dowloaded and some can't. E.g. US2009073275A1,
US2009073253A1,WO2009034730A1 and WO2009034878A1 can not be downloaded, espacenet web pages shows ok. Is it because OPS2 database problem?
Regards,
bc |
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Mannina Site Admin
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Joined: 06 Jan 2005 Posts: 978 Thu 26 Mar 2009 Location: Marseille
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Dear Bruce,
OPS Team works actually on this problem, it's not a MP problem but OPS problem.
I will keep you inform as soon as possible. _________________ Regards / Cordialement
Bruno Mannina
Technical Support / Support Technique |
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Mannina Site Admin
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Joined: 06 Jan 2005 Posts: 978 Thu 26 Mar 2009 Location: Marseille
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More news about this problem from OPS Team:
Quote: | Bruno,
this is a bug that should be fixed with the next release due to take place next week.
Kind regards,
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_________________ Regards / Cordialement
Bruno Mannina
Technical Support / Support Technique |
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bruce_cold
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Joined: 29 Nov 2005 Posts: 103 Fri 27 Mar 2009 Location: washington
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Thanks Bruno, I'll check it later.
Regards.
bc |
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Mannina Site Admin
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Joined: 06 Jan 2005 Posts: 978 Fri 27 Mar 2009 Location: Marseille
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You have just to use the Missing_Patent_#xx.txt file to get missing patents. _________________ Regards / Cordialement
Bruno Mannina
Technical Support / Support Technique |
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Mannina Site Admin
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Joined: 06 Jan 2005 Posts: 978 Fri 03 Apr 2009 Location: Marseille
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Dear users,
A message from OPS Team:
Quote: | Dear Bruno,
all the problems iwth the document numbers in OPS v.2 should be solved now.
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_________________ Regards / Cordialement
Bruno Mannina
Technical Support / Support Technique |
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bruce_cold
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Joined: 29 Nov 2005 Posts: 103 Tue 07 Apr 2009 Location: washington
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Hi Bruno,
Just tested it and it seems working now.
Thanks,
bc |
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