2 things:
I donwloaded some 1000 patents (fast download mode) but no patent has citing docs (but they have cited docs), do I have to download them in full family mode?
the right mouse menu "preview download citation patents" is always deactivated.
First download the latest revision from today 120418, some issues have been fixed.
And it's normal to haven't Citing Doc because this information needs to do an action (it not depending of option checked in the request window). You must use after downloading the menu "Download Information" and in the window check "Citing Number".
Concerning "Preview Download...." it concerns the patent you selected after using the Citation Column Method. (contextual menu on a node) _________________ Regards / Cordialement
Bruno Mannina
Technical Support / Support Technique
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